IT Support solutions for your business.

Our IT Support Services can be part of either an extension of your current IT in-house support, or as a complete outsourcing model. We have extensive knowledge of maintaining computer systems, servers, networks, and cloud environments to complex migrations of IT infrastructure services.

Book your free IT audit today

24/7 Help Desk Services in Manchester

A passionate team of people on a mission to deliver service excellence.

We are here for you when IT problems arise, either via a 24/7 ticket logging system or talk to us directly via our dedicated UK helpline number. We don’t use standard call loggers all our helpdesk staff are technical and jump straight to the problem once a call is logged with us. We can also provide an additional out-of-hours cover for public holidays, which is charged as a separate service.

At TAGZ Cloud, we take on your I.T Pain points by managing your IT infrastructure and key systems whilst maintaining user expectations.

We aim to answer your helpdesk calls within 4 Rings.

Our passion for IT has been going on for more than 30 years, we pride ourselves on being a business partner rather than just a “tech company” you signed up to. Our Customisable SLAs mark our performance targets maintaining fast response times, fixes, and more which is scalable as your business grows. We’re your IT provider protecting, fixing and monitoring.

Technical Response

TAGZ Cloud IT support services is there as either an extension of your current IT in-house support or as a complete outsourcing model. We have extensive knowledge of maintaining computer systems, servers, networks, cloud environments and more.

Proactive Monitoring

TAGZ Cloud IT Support Services is there as either an extension of your current IT in-house support or as a complete outsourcing model. We have extensive knowledge of maintaining computer systems, servers, networks, cloud environments and more.

Site Audits

Inclusive Pricing

Fixed monthly subscription package fees for remote IT support, helping businesses to budget and keep costs down, and unlimited calls to our helpdesk, with fast call logging and dedicated technical support.

Network Support

Proactive monitoring and maintenance of your IT network infrastructure appliances. Identifying any potential issues, and keeping them running for optimal service performance.

Cloud Solutions

Our Cloud solutions and services from full infrastructure migrations to simple Saas services. Offset the initial investment of technology costs. Rather than spending thousands of pounds on hardware and software upfront.

Looking for IT support services for your business?

A trusted IT support partner, that delivers a great service.

Our local teams of experts will work closely with you to provide the right technology solution to support your business goals.

We deliver easily accessible technical support to keep your infrastructure operating effectively. In most cases, issues can be solved remotely but with engineers close-by, any business-critical needs can be resolved rapidly and on-site if needed.

Training

We invest in training and accreditation development in a big way, so we can provide the service and technologies you can rely on for your business.

User Experience

If your users are not happy we're not happy, our customer stats and feedback give us a reflection on our IT service delivery, we aim for 99.9% performance.

We've been here for a while

We have been providing IT services since 1994. Our customers have placed their trust in us for IT solution advisory roles, fast response and maintaining skills to deliver their service.

No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

UK Technical resources to hand

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location. Remote access saves on travelling and improves customer support efficiency.

Business solutions

We design, evaluate and provide technology solutions from a thorough understanding of your business needs, and our solutions are delivered on agreed timescales and within budget constraints.

    
 
 
        
   Mark Struthers 
 2023-03-20
 
 
  Very professional and really helpful
  
 
       
   Emma Ly 
 2023-01-19
 
 
  We've been partnering with TagZ Cloud after the Covid Pandemic and our experience has been very positive. Azam and Tariq are a great source of support and deliver high quality IT support to my small business. Hope to work together for a long term.
  
 
       
   Ashley Rosterfy 
 2023-01-19
 
 
  My organization is based globally and there's one office in UK. We operate remotely and also in need of remote support for our IT structure. I find TagZ Cloud is an experienced and friendly people to work with. Azam is very patient and truly and expert on IT.
  
 
       
   Trần Vĩnh Trung 
 2023-01-19
 
 
  Good IT service. Will come back when needed
  
 
       
   Recruit TAGZ 
 2023-01-17
 
 
  Moved our on premise server into an Azure cloud. Improved business apps resilience and business apps security. implemented multifactor authentication on email.
  
 
       
   TAGZ CLOUD 
 2023-01-17
 
 
  Were here to deliver a 5 star fully managed IT support service. Offering to new and existing customers. Sign up to join us today.
  
 
  
  
 
 
   Google rating score: 4.7 of 5, based on 7 reviews

IT Support